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LevelUP+ Capital Region - Artful Conversation Workshop - Conflict Management

The Exchange: A Conflict Management Strategy for Leaders

Monday, September 23, 2024

12:00 PM - 4:00 PM (PDT)

Sheraton Grand Sacramento Hotel

1230 J Street
Sacramento, CA 95814

Event Details

Register by Weds, 9/18 at noon!

Introducing LevelUP+ Programs

LevelUP+ programs are a new more immersive and extended version of our regional events, which are designed to help you get to the next level by focusing on various elements of association management and leadership.

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Artful Conversation Workshop

📣️ Back by Popular Demand
One of Seasonal Spectacular’s top-rated sessions!

The Exchange: A Conflict Management Strategy for Leaders
Workplace leaders have many regular tasks, one of which is conflict resolution. The most effective approach empowers employees to be fully engaged in the process. That premise is at the core of The Exchange, an interactive workshop developed by the National Conflict Resolution Center (NCRC). When utilized in an organization, The Exchange fosters a culture where each person is allowed to share their perspective and be heard by their leader. They work together to identify possible solutions.

The Exchange works because it considers and values the interests of all parties: the organization, its leadership, and participating employees. It helps leaders identify the underlying needs of their employees, helping everyone move beyond the surface-level complaints to long-term solutions. The workshop is designed with adult learning theory in mind. Through observation and practice, using realistic scenarios, participants learn practical principles for successfully managing conflict, and gain confidence using them.

By the end of the course, participants will have the ability to:

Utilize an interest-based approach for managing workplace conflicts;
Help all team members involved take accountability for both the issue and its solution;
Create strong internal models of healthy conflict resolution behavior
Intervene in conflict situations before they escalate and require formal dispute resolution.

Pricing

NEW LOWER PRICE, $50 OFF

Association Professionals

Members: $119
Non-Members: $189

Industry Partner

Member: $169
Non-Member: $239

Additional Info

Parking: $30 for self-parking and $40 for valet
Accommodations: Sheraton Grand Sacramento. Enter discount code K6Y under Special Rates/Points and then Corp/Promo Code.

CAE Credits

As a CAE Approved Provider, this program may be applied for 3 credits toward your CAE professional development requirements.

This program covers content in the following domains:

Domain 2: Executive Leadership
Domain 4: Operations

Agenda

September 23
11:30 AM - 12:00 PM	Welcome & Registration
12:00 PM - 1:00 PM	Luncheon Beavis Room, level 2
1:00 PM - 4:00 PM	Artful Conversation Workshop Bondi Room, level 2

Highly Recommended! ⭐⭐⭐⭐⭐

"I attended a similar session of Ashley’s at Seasonal Spectacular last year, and let me just say this session had it all! After a succinct presentation, we learned about ourselves and how we communicate, and then put it into practice with some role play. It is always challenging to get outside your comfort zone, but Ashley made it feel easy and worthwhile."

- Lauren Oakley, Director of Professional Development
California Park & Recreation Society

Content Leader

Ashley Virtue, Director of External Relations, National Conflict Resolution Center

Ashley has been with the National Conflict Resolution Center (NCRC) since 2005. She has been instrumental in the development and promotion of multiple mainstay programs at NCRC, and has focused much of her career expanding NCRC’s work nationally and internationally.

In recent years, Ashley has worked diligently to position NCRC as a global thought leader in the field of conflict resolution. Since then, NCRC has appeared on hundreds of local, regional, and national media outlets, often with Ashley as the spokesperson. She has been featured in media outlets such as Forbes, The Washington Post, C-SPAN, NPR, PopSugar, and many others.

Ashley has also helped expand NCRC’s reach to clients around the U.S. and abroad and has led hundreds of workshops. As one of the senior leaders at the organization, Ashley has also helped develop training curriculum and some of NCRC’s signature communication methodologies.