Michelle Palmer

I partner with travelers to create a seamless travel experience. This all starts with a conversation. Along the way, we will uncover their distinct hotel needs and personal travel preferences, to match the ideal hotel product. And if we don’t, well then well keep the conversation going, because I want their next stay feel like home and event to be a success.

What drives me is exceptional guest service. Being a second generation hospitality professional – this is not what I do, but simply who I am. With a demonstrated history of working in the hotel industry - domestic and international , I am skilled in creating memorable guest experiences, property operations, strategy development, stakeholder engagement, corporate travel, group business, destination resorts, select service brands, boutique hotels, extended stays, mid-size and convention hotels.

When I am not building partnerships or driving hotel performance, I am baking (cheesecakes are my specialty), training for some sort of distance race (marathons or Ironmans please!), hanging out with my husband in the greater South Bay area, or appreciating a nice glass of wine.

Myers Briggs ENFJ.
CliftonStrenghts Top Five Themes: Strategic, Achiever, Communication, Competition, and Futuristic