Wednesday, May 13, 2009
11:30 a.m. ~ 1:30 p.m.

“Critical Communications
Critical Connections: Critical Times”

This keynote session is designed for senior management and experienced sales team members.  In the current environment of changing economics, expanding technology and increasing work life demands how much would even one new technique be worth to improve your communication skills? 

This presentation will assist in reviewing your own communication techniques while outlining the critical elements of connecting with others – including members, employees and peers.  It will also assist you in leading and maximizing communication efforts in your organization!  Cut through the noise and get to the point in this fun, high-level, interactive session! 

Topics covered include:

• Improve listening skills, minimize mistakes, and decrease stress for you and your team
• Practical ideas to assist in building team morale and increasing cooperation
• “Can’t  miss” opportunities to really connect with a new member or potential customer
• Tips on staying sane and lighthearted in stressful times

Sheryl Roush, CEO of Sparkle Presentations, Inc., is an internationally top-rated presenter, known for her high-energy, high-content, how-to presentations. Her programs rekindle the spirit, raise the bar and create excitement.

Sheryl has over 30 years of expertise in communication, is a 12-time published author, and has presented over 3,000 programs in nine countries with rave reviews and results. Clients include: hotels, law firms, real estate, housing, retail, tourism, HR, associations and small business.

She has spoken alongside celebrities including: Olivia Newton-John, Geena Davis, Jane Seymour, Joan Lunden, and Art Linkletter.  And business giants including: Robert G. Allen, Southwest Airlines' CEO Howard Putnam, Suze Orman, and the Gallup Organization's Marcus Buckingham.  www.SparklePresentations.com.